In Case of Emergency
If you have an after-hours emergency requiring the main water service CC valve on your property to be shut off, please phone the 24/7 Public Works on-call phone at 780-841-1232. Please note that an after-hours callout fee of $100.00 – plus the regular $50.00 water turn-on or shutoff fee – will be added to your next Town utilities bill.
To request non-emergency shutoff or turn-on of your main water service CC valve, contact the Utilities Department at 780-821-4006 or utilities@highlevel.ca at least one business day before your desired shutoff/turn-on date. The regular $50.00 water turn-on or shutoff fee will be added to your next Town utilities bill.