Overview

The Town of High Level Operations Department is responsible for the operation and maintenance of the Storm Sewer System.

This system is made up of numerous street catch basins and manholes that lead to retention storm ponds and ditches.

The Storm Sewer System is flushed on a yearly basis to ensure proper functioning year round.

In Case of Emergency

If you have an after-hours emergency requiring the main water service CC valve on your property to be shut off, please phone the 24/7 Public Works on-call phone at 780-841-1232. Please note that an after-hours callout fee of $100.00 – plus the regular $50.00 water turn-on or shutoff fee – will be added to your next Town utilities bill.

To request non-emergency shutoff or turn-on of your main water service CC valve, contact the Utilities Department at 780-821-4006 or utilities@highlevel.ca at least one business day before your desired shutoff/turn-on date. The regular $50.00 water turn-on or shutoff fee will be added to your next Town utilities bill.